Spectacular South Africa

TERMS AND CONDITIONS

Offer notice

• All rates are net and valid for mentioned date period
• Rates are valid for given Pax number
• Rates are valid for 1-week time from the date on which the quote is sent.
• Nothing is booked or Rates are subject to change at the time of booking.

Additional information

• Water is included during meals. Other beverages will be charged extra payable to the restaurant/venue.
• Last minute individual transfers other than main group to be added to invoice separately

Terms of payment:

The following will be the payment terms for booking of group Tour packages

• 50% non-refundable booking amount
• Balance payment 2 months before departure

Cancellation charges:

The cost of this package is subject to the below cancellation policy.

The booking amount is non-refundable under any circumstances. The following cancellation charges will be applicable over & above the 50% non-refundable booking deposit if any passengers cancel the tour because of any reason.

• 60 days before departure – NIL
• 30 Days to 59 days before departure – 25% of the balance tour cost
• 29 days to 15 days before departure – 75% of the balance tour cost
• Less than 14 days and No show – 100% of the balance tour cost

• Clients are requested to read the above cancellation policy before confirming the
• If the payment not made in time, the tour can be cancelled or the cost of the tour may be revised.
• The above cancellation charges will be charged even if the tour cancel because of visa delay/rejected because of any reason and/or any medical reason also.
• Since non-refundable cost of package tour paid in advance to reserve the services for the group, clients are requested to read the above before confirming the tour. Passengers joining the tour means they have read the cancellation policy and have accepted the same
• The above cancellation charges are applicable even if the cancellation is because of delay/refusal of visa by the embassy/high commission because of an reason

Remarks

• The cost of foreign exchange component will be collected in Indian Rupees as per forex card rate (Rate on xe.com + 1 INR) as on date of full and final payment from the proceed of foreign Exchange purchased from an authorized dealer under BTQ
• GST as per applicable rate (5% for package tour) & TCS will be applicable on the Total Package Cost (unless otherwise mentioned in quotation).
• 5% TCS to be charged for all passengers. In case a passenger does not provide PAN card, 10% TCS will be charged. For cases like children where PAN card is not available, PAN card of parents will be applicable. Applicable TCS rate will be 20% w.e.f. 1^st October, 2023 on billing of more than INR 7 Lakh.
• The decision to grant visa is taken solely by Embassy/High Commission of the respective country. Dewan Travels Pvt Ltd is not responsible in case visa is delayed/not granted to the client for any reason.
• Passengers are requested to check COVID protocol of destination before travelling.
• The itinerary is subject to change due to any reasons. The changes may be due to unexpected demonstrations, special events, weather conditions, local conditions, or other circumstances out of the control of the travel company.
• Maximum luggage allowed in transfers: 1 normal size suitcase and a handbag per person.
• Any airfare cost given in proposal is subject to availability of seats at the time of booking. If cost is increased, then same will be charged to client.
• In case of group tour, Twin / Double Room allocation is subject to availability at the time of check in
• Hotel(s) might ask for a refundable Security Deposit at the time of check-in, which is payable in Cash or by Credit Card. The value and currency of the deposit might vary as per the hotel policy.
• For documents pick up / delivery, a service fee of Rs 500 will be charged per visit.
• Hotel Names given in the proposal will be the same or similar category based on availability at the time of booking.
• Any city tax, if applicable, will be paid by the client at the time of check in. It is not payable in advance. Hence, it is not part of our quote.
• All rooms offered are standard in nature. Upgrade subject to additional charge and availability.
• If a segment of flight booking is missed due to any reason, airlines may forfeit all future segments of the same booking without any refund.
• Coach / Vehicle is available for 10 hours daily.
• Oversized luggage may require an additional transfer, subject to extra cost to be borne by passenger.
• Passengers are requested to ensure that the Passport/travel document is valid for 6 months beyond the intended stay of this trip.
• Visa fees include only VFS charges (if applicable) and fees levied by embassy. Any other optional charges like SMS, Courier, Premium Lounge, scanning charges, etc., will be payable extra.
• Names provided for booking must be same as appearing in passport.
• In case of group costing, if the group is not able to maintain minimum number of passengers (taken for costing purpose at the time of booking) due to cancellation of passengers for any reason, then the initial booking cost will not be valid and final costing for travelling passengers will be taken as per the applicable number of passenger slabs given at initial time of booking. In case, applicable pricing slab for travelling passengers is not provided, then fresh costing will be provided and will be applicable to travelling passengers.
• No refund will be provided for unutilized services. Refunds, if applicable, will be processed within 60 working days from the date of departure.
• All Hotels, Restaurants, Flight, Itinerary subject to change without notice
• Overseas Travel Insurance for passengers over the age of 59 will attract a supplement
• Child Age is 4 to 11 Years
• All Tours subject to Dewan Travels Pvt Conditions
• Force Majeure – In no event shall Dewan Travels Pvt. Ltd. be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, but not limited to, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services.
• No rooms have been blocked yet. The final hotels will be confirmed within 20 days of receipt of deposit. Similar category hotel will be provided in case of non-availability of given hotel. In case similar category hotel are not available, supplement costing will be advised for hotel/room upgrade.
• Airport transfers will be provided only if passenger travel with the group. All other passenger arriving /departing separately will have to arrange their own airport transfers.

The passenger agrees to above terms by booking the tour.